Refund & Cancellation Policy

1. Cancelling or changing your plan

You can change or cancel your plan at any time by emailing support@wivrr.com. There is no cancellation fee.

Changes apply from the next billing cycle. When you cancel, your plan stays active until the end of the billing period you have already paid for. After that it does not renew and you are not charged again.

2. Refunds

There is no free trial. Payments are not refunded, except in these cases:

• 7-day refund. You get a full refund if you ask within 7 days of your first payment and have not sent any campaign.
• Duplicate charge. You were charged more than once for the same period.
• Failed charge. Money left your account but the payment failed or your plan was not activated.

We do not give refunds for part of a billing period, or for renewals you forgot to cancel.

3. How to ask for a refund

Email support@wivrr.com from your account email address with the payment date and amount. We reply within 2 working days.

4. How refunds are paid

Approved refunds go back to the original payment method. They usually arrive within 5–7 working days, depending on your bank or card provider.

5. Who we are

Wivrr is operated by Shekh Rahish Yasinbhai (sole proprietor), trading as Wivrr, Rajkot, Gujarat, India.

Email: support@wivrr.com.